Privacy Policy
Ultimo aggiornamento: November 12, 2026
Questo documento è fornito in inglese. Prevale la versione giapponese.
Garoop Inc. ("we" or "us") handles personal information in the super app "Garoop" (https://super.garoop.jp, the "App") in compliance with the Act on the Protection of Personal Information of Japan and other laws, as set out below.
1. Business information
・Name: Garoop Inc.
・Representative: Taiki Yamashita, CEO
・Address: We will disclose it without delay upon request.
・Contact for personal information: garoop.company@gmail.com
2. Garoop account information
Logging in and signing up in the App use the shared Garoop account. The email address and password you enter, and the information provided by external services (Google, X, LINE, etc.) when you log in with them, are not stored by the App; they are sent directly to the Garoop account server (api.garoop.jp). They are handled under the Garoop Studio Privacy Policy (https://create.garoop.jp/privacy).
3. Information the App handles
・Information used to show that you are logged in (user name, icon and plan type). It is received from the account server and only displayed, not stored.
・Information stored on your device: your display language (the "lang" cookie) and temporary information used only during social login (the page to return to and the login method), stored in your browser storage.
・The cookie that keeps you logged in (sessionId) is issued and managed by the account server (api.garoop.jp).
・When you move to an Individual App, we issue a temporary one-time token with an expiry and pass it to that app so you stay logged in.
・Access logs: the App's hosting provider (Vercel Inc.) may record your IP address, browser type and access time.
4. Purposes of use
・To log you in, verify your identity and carry your login over to the Individual Apps
・To prevent unauthorized logins and automated attacks
・To show the App in the language you chose
・To respond to inquiries
・To operate and improve the App safely
5. Information sent to external parties (cookies, etc.)
The App sends information from your device to the following parties (published under Article 27-12 of the Telecommunications Business Act of Japan).
・Recipient: Google LLC (reCAPTCHA) / Information: device and browser information and how you interact with the App / Purpose: to prevent abuse by robots on the login, sign-up and password reset screens. reCAPTCHA is subject to Google's Privacy Policy (https://policies.google.com/privacy) and Terms of Service (https://policies.google.com/terms).
・Recipient: Garoop Inc. (api.garoop.jp) / Information: the login cookie and the login information you enter / Purpose: to log you in with your Garoop account
6. Provision to third parties
Except as required by law, we do not provide personal data to third parties without the consent of the person concerned (or of a parent or guardian for minors).
7. Minors
If you are a minor, please use the App with the consent of a parent or legal guardian.
8. Requests for disclosure, correction, suspension, etc.
You or your parent or guardian may ask us to notify the purpose of use of, disclose, correct, add to, delete, stop using, erase, or stop providing to third parties the personal data we hold. Please send requests to the contact in Section 1.
9. Changes to this Policy
We may revise this Policy in response to changes in laws or in our services. We will announce important changes in the App.